Multi-channel, response driven marketing and communication platform designed to deliver email, text messaging, voice broadcasting, text-to-speech, fax and print. Features to include:


Technology:
- Ruby on Rails
- mySQL
- Amazon EC2 (main application), S3 (image library)
- jQuery, Ajax, Open Source
- Channel partners will be provided (most have API's)

Contact Manager:
- Import (csv, text, Excel)
- Export
- Custom Views (query from available contact fields)
- Create Custom Fields (text, number, picklist, etc.)
- Create Tags (free form text for searching, etc.)

Create a Template:
- Email - Flexible, Wordpress type email/HTML editor
- Surveys
- Voice Broadcasts
- Text-to-Speech
- Text Messaging (SMS, MMS)
- Opt-In Landing Pages
- Fax
- Print (postcards, form letters, etc.)

Create a Workflow:
- Event and trigger based workflows
- Time based workflows (example: email sent after 5 days)
- Deliver communication based on previous responses

Image (Content) Library:
- Allow end users to upload graphics, audio files, videos, etc.
- Files can be added to templates or attached in emails
- Upload mutiple files at one time
- Add title, description and tags on upload

Communication Engine:
- Engine to deliver communication from workflows
- Full reporting/analytics

API
- All functionality of the system
- User Interface will utilize our own API
- Complete documentation with code samples

Reporting
- Custom reports
- Complete analytics

Dashboard
- Top statistics
- User defined dashboard

Multi-Language
- English to start; designed for other languages in future


Additional requirements available