"First,our proposals with the best in the world. Second, the value proposition we give to the customer is generally world class. Third, the people that we put in front of the customer right from day one to the last is generally top class, well prepared, they have done due diligence, crossed the t's, dotted the i's, and are extremely customer-friendly, very competent. "Fourth, we try and look at business value to the customer. When you talk about business value to the customer, he recognises ... (view more)