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Buyers
What is a Buyer?
How does this work for Buyers?
How much does this cost for Buyers?
Why should I use ScriptLance for my programming projects?
How do I communicate with programmers?
What is PMB?
Where can I find the message board?
How do I change my account password?
Buyers/Payments
How do I pay a programmer for a project?
Do I have to pay programmers through my ScriptLance account?
When do you charge your commission and how much will it be?
Do I have to add money to my account?
How do I add money to my account?
Can I withdraw money from my account?
Can I transfer money to another Buyer account?
Is there a fee to transfer money to a Programmer account?
What if I accidently transfered the wrong amount or transfered it to the wrong Programmer?
If the programmer ends up charging me less than he bid on my project, can I get a partial refund on the commission ScriptLance takes?
What is the minimum amount I can transfer to a Programmer account?
How does the escrow account payment system work?
When do I have to pay the project fee?
Can I make a deposit or withdrawal using a method not described on ScriptLance?
Buyers/Projects
How do I open a new project?
What if I don't know what programming language I want my script made in?
What is a budget range?
Why do I have to choose the amount of days until my project needs to be done?
Can I change the information I provided about my project?
How do I close my project, extend it, or pick a programmer?
Can I re-open a closed a project?
What does it mean if my project is frozen?
What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged?
General
What is ScriptLance?
How many programmers use ScriptLance?
What countries are the programmers on ScriptLance from?
Do you accept advertising on ScriptLance?
Can I become an affiliate of ScriptLance and earn revenue?
How do I report someone who has violated the ScriptLance terms?
Can I display your projects on my website?
How do I contact ScriptLance?
What is the difference between a project and a job listing on ScriptLance?
Programmers
What is a Programmer?
How does this work for Programmers?
How much does this cost for Programmers?
Why should I use the service ScriptLance provides?
How do I communicate with buyers?
How do I stop receiving notification e-mails about new projects?
What if for whatever reason, the project fails? Can I get a refund on the project fee I was charged?
Where can I find the message board?
How do I change my account password?
How are rankings and points determined?
Programmers/Bidding
How do I place a bid on a project?
How do I update a bid I already placed on a project?
How do I cancel a bid I placed?
What if I have a question about a project (that will help me place my bid)?
Why can't I find the "Place Bid" button on the project page?
What is "bid for the total project"?
What if I can't make an accurate bid? Can I just estimate how much I will charge for the project?
Programmers/Payments
Do I have to be paid for projects through my ScriptLance account?
When do you charge your commission and how much will it be?
Do I have to add money to my account?
How do I add money to my account?
Can I withdraw money from my account?
Can I transfer money to another Programmer on ScriptLance?
If I end up charging the project owner less than I bid on their project, can I get a partial refund on the commission ScriptLance takes?
How does the escrow account payment system work?
How long does it take for you to send a withdrawal?
When do I have to pay the project fee?
Can I make a deposit or withdrawal using a method not described on ScriptLance?
Why are PayPal withdrawals not instant?
Who is Payoneer?
Who can get a ScriptLance Prepaid MasterCard?
What are the costs associated with the ScriptLance Prepaid MasterCard?
Terms and Conditions
Why can't I post contact information?
Can I post contact info on Featured projects?
What type of projects are not allowed?
What happens if I violate the terms?
What if I didn't know what I did was a violation of the terms?
Troubleshooting
After I log in, when I click on any link, it brings me back to the login form.
I try to do something, but I am told my username does not exist.
I made a deposit but it's not showing up in my ScriptLance account.
I submitted a withdrawal but I have not received the money.
I do not receive the signup confirmation e-mail, or any other e-mail messages from ScriptLance.
I can't submit a new project. After I submit the form, it brings me back to the account login area.
Why is my account suspended?
My username, password or e-mail address is not working.
Why is there less money in my account than I expected?
Why did I stop receiving e-mail notifications about new projects?
I accidentally signed up with the wrong username or account type, can I change it?
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